Contact Us
How to Reach Us
Whether you have a question about one of our sweepstakes casino reviews, want to flag an inaccuracy, or have a general enquiry about how our site works, the team at Social Casinos is happy to hear from you. Use the email address below and we will get back to you as soon as we can.
Editorial and general enquiries: [email protected]
What We Can Help With
- Review accuracy — If you believe any information about a sweepstakes casino on this site is out of date or incorrect, please let us know with as much detail as possible. We take accuracy seriously and review flagged content promptly.
- General questions about sweepstakes casinos — If something on a review page or comparison table isn't clear, our editorial team can point you in the right direction.
- Affiliate and partnership enquiries — If you represent a sweepstakes casino platform and would like to discuss a commercial relationship, you are welcome to reach out. Note that commercial arrangements do not influence editorial ratings or rankings.
- Responsible play concerns — If you or someone you know needs support with gaming habits, please visit our responsible gambling resources as a first step. We also encourage contacting the relevant support services directly.
- Site feedback — Spotted a broken link, a missing page, or a technical issue? Let us know and we will look into it.
What to Include in Your Message
To help us respond as quickly and accurately as possible, please include the following in your email:
- The page or casino name your question relates to, if applicable.
- A clear description of your query or the issue you have noticed.
- Any supporting links or screenshots, where relevant.
- Your preferred name, so we can address you properly in our reply.
About the Team Behind This Site
Social Casinos is an independent comparison site covering sweepstakes casinos and social casino platforms available to players in the United States. Our editorial team researches and reviews platforms that use the promotional sweepstakes model — where Gold Coins are used for entertainment play and Sweepstakes Coins can be redeemed for prizes — rather than traditional real-money online gambling.
Our reviews are produced independently. You can read more about who we are and how we work on our About Us page, and our full editorial standards and affiliate disclosure are covered in the Terms and Conditions.
Response Times
We aim to respond to all messages within two to three business days. During busy periods it may take a little longer, but we read every message and will get back to you. We are not a customer support channel for any of the individual sweepstakes casino platforms listed on this site — if your query is about your account, a coin balance, or a redemption issue, you will need to contact that platform directly through their own support team.
Responsible Play
Sweepstakes casinos involve games of chance, and outcomes are never guaranteed. If you have concerns about your own play or that of someone close to you, please use the resources on our responsible gambling page rather than waiting to email us. Those resources can connect you with support faster than we can.